Get the Site Back, Then Make Sure It Stays Back
Malware removal, hacked site recovery, and security hardening with firewall protection (WAF).
A hacked site is not just downtime — it is blacklisting, lost search rankings, and customer data at risk. Raxe Tech handles both sides of the problem: cleaning compromised sites and restoring service, then closing the hole that allowed it. Recovery includes finding the entry point, because a site cleaned without that step usually gets reinfected.
Why Businesses Choose Raxe Tech
Root Cause, Not Just Cleanup
We identify how the compromise happened — outdated component, weak credential, or vulnerable code — because removing malware without closing the entry point invites reinfection.
Full Malware Removal
Infected files, injected code, backdoors, and unauthorised admin accounts removed, with a clean baseline verified afterwards.
Blacklist Recovery
Assistance with search engine and browser blacklist removal so warnings stop appearing to visitors and rankings can recover.
Firewall Protection
Web application firewall (WAF) configuration to block common attack patterns before they reach your application.
Hardening & Access Control
Patching, permission tightening, admin access review, and removal of unused components that expand your attack surface.
Backups That Actually Restore
Backup strategy with a tested restore procedure, so a future incident means recovery rather than rebuilding from scratch.
What’s Included
- Security assessment and compromise investigation
- Malware, backdoor, and injected code removal
- Entry point identification and closure
- Unauthorised account and permission audit
- Search engine and browser blacklist removal support
- Web application firewall (WAF) configuration
- Software patching and version updates
- SSL and secure configuration review
- Backup strategy with tested restore procedure
- Ongoing monitoring and maintenance options
Our Process
- 01
Triage
We assess the scope of the compromise and stabilise the site.
- 02
Investigation
We trace the entry point and identify what was affected.
- 03
Cleanup
Malware, backdoors, and unauthorised access removed.
- 04
Hardening
Patching, firewall, and access controls applied.
- 05
Verification
Clean baseline confirmed and blacklist removal requested.
- 06
Monitoring & Support
Ongoing monitoring and maintenance available.
Frequently Asked Questions
What does hacked website recovery involve?
Hacked website recovery involves removing malware, injected code, and backdoors, identifying how the compromise occurred, closing that entry point, and restoring normal service alongside blacklist removal where needed.
Why do cleaned websites often get hacked again?
Reinfection usually happens when malware is removed without identifying and closing the original entry point, so the same vulnerability or compromised credential is exploited again shortly afterwards.
Can you remove my site from Google’s blacklist?
Once the site is verified clean, a review can be requested with search engines and browser safe-browsing services so warnings are removed, though the timing of their review is outside our control.
What is a web application firewall (WAF)?
A web application firewall filters incoming traffic to your site and blocks common attack patterns — such as injection attempts and known exploit signatures — before they reach your application.
Will a hack affect my search rankings?
It can. Search engines may flag or deindex compromised sites, and visitor warnings reduce traffic, which is why prompt cleanup and blacklist removal matter for recovering search performance.
How can we prevent this happening again?
Prevention combines keeping software patched, restricting admin access, removing unused components, running a firewall, and maintaining tested backups so recovery is straightforward if an incident occurs.
Do you offer ongoing security monitoring?
Yes. Ongoing monitoring and maintenance options include patching, file integrity monitoring, and alerting so issues are detected early rather than after visible damage.
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We clean the infection, close the entry point, and harden the site against the next attempt.
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